Sticky websites, favorite places, informing proactively these are all aspect of a customer loyalty program.
.. loyalty marketing is a strategy, not a tactic.
Real Intelligence listens. We actively understand your goals and objectives in what makes your customers loyal to your brand and what is working and recommends a plan of action and then implements for success.
When customer loyalty increase, so do profits. But what is loyalty and how do we harness it?
Let’s first look at a dictionary definition of loyalty:
“A feeling or attitude of devoted attachment and affection; or the act of binding oneself (intellectually or emotionally) to a course of action.”